At TIHU, we carefully pack every order before sending it your way.
Shipping Coverage
We currently ship across India. Orders are shipped through registered domestic courier companies and/or speed post only.
Dispatch Timelines
Orders are usually dispatched within 3–4 business days from the date of the order and/or payment, or as per the delivery date agreed at the time of order confirmation, subject to courier company and post office norms.
Delivery Timelines
Once dispatched, delivery usually takes 5–7 business days, depending on your location and the courier service.
Please note that delivery timelines may vary during weekends, public holidays, sale periods, or due to circumstances beyond our control. TIHU shall not be liable for any delay in delivery by the courier company or postal authority.
Order Updates and Tracking
Once your order has been dispatched, you will receive a confirmation with tracking details. You will receive order updates through email and text messages at different stages of your delivery.
You can also track your order anytime through the Order Tracking section on our website.
Delivery Address
All orders will be delivered to the address provided by you at the time of purchase. Please make sure your shipping address and contact details are complete and accurate. Delivery confirmation will be sent to the email ID provided at the time of placing your order.
Shipping Charges
Any shipping charges levied by TIHU on an order are non-refundable.
Need Help?
If you have any questions about your order, please reach out to us:
- Email: support@thetihu.com
- Phone / WhatsApp: +91 7995706236
- Hours: Monday to Saturday, 11 AM to 7 PM